How do I know if the Offer has triggered?
We will send you a confirmation email when the offer has closed and a PDF. redemption voucher will be attached with all the details you need to redeem your Offer.
Do I get charged if the Offer isn’t triggered?
No. We only charge your account if the Offer is triggered and not before.
How do I redeem my Offer?
Not all offers are redeemed in the same way so be sure to carefully read the Fine Print for specific instructions.
Who do I contact about redeeming my Offer?
When in doubt you can contact the business providing the offer. We include all their contact information in the redemption email we send you.
I’ve lost/deleted my redemption voucher purchase a Yellow Pages® Offer?
That’s okay; we can resend it to you. Please email our Customer Care team at firstname.lastname@example.org and provide them with any details of the Offer you can recall, as well as your name and the email address you’ve subscribed to Yellow Pages® Offers
My Offer is to be delivered, but it hasn’t arrived yet.
There are a number of reasons why this may be, please carefully check the redemption instructions on your redemption voucher as the answer may be there. Other reasons may be that it’s within the delivery period and still on its way or you may need to redeem the offer online and provide your shipping details directly to the business.
I signed up to Yellow Pages® Offers, but I'm not receiving my daily email?
The most likely reason is that your subscription isn't verified. We only want our database to contain valid email addresses, so we send you a verification email. Please check your junk mail folder in case it has been directed there. Also make sure your email account settings don't block noreply emails. You verify by clicking the verify your email address link in the email. Once you verify, you will receive the emails as of next day. If you can't find your verification email, please let us know and we will send you a new one.
I'm already subscribed, but I can't access the site/a pop-up box appears.
An automatic pop-up box appears to all new users who access the site. However this pop-up will also appear to already registered users who've cleared the cookies on their PC or are accessing Yellow Pages® Offers
from a new device.
Do I have to use my Offer today?
Most offers have a decent shelf life but you should always check the validity dates to avoid disappointment.
What if my voucher isn’t honoured before it expires?
All good things come to an end so it’s important that you keep an eye on the expiry date of your offer so you don’t miss out.
How do I become a business who provides deals on the site?
Businesses who provide deals using our site range from local businesses to national chains - no business is too big or too small. Click on the Feature your business tab to find out more.
How do I unsubscribe from Yellow Pages® Offers?
Click on the Unsubscribe link, which can be found at the bottom, left hand side of your daily email. The emails will stop after 48 hours. If you’re still receiving emails after this time, email our Customer Care team at email@example.com and ask to be unsubscribed.